Our Return Policy

All items must meet the following conditions to qualify for a return or an exchange:

• The item must be in its original condition, including the SheProtects bag.
• The item must not be damaged or show signs of excessive wear.
• Clearance or sale items are not eligible for returns or exchanges.

Returns:

• We accept returns within 15 days of delivery.
• The customer is responsible for the return shipping cost.
• There is no restocking fee.

Exchanges:

• We cover return shipping for exchanges.

Damaged Items:

• If your item arrives damaged, please notify us within 5 days of delivery for a refund.

To initiate a return, exchange, or report a damaged item:

Email us at support@shefitsme.com with the following details:

1. Full Name
2. Order Number
3. Phone Number & Email Address
4. Return: Reason for Return / Exchange: Desired Exchange Item & shipping address /Damaged: Explanation of Damage

We will send you a confirmation email outlining the next steps tailored to your specific needs.